VirtMind.com Terms of Use
1. Introduction
Welcome to VirtMind.com, a cloud-based SaaS platform offering AI solutions for personal and business use. These Terms of Use ("Terms") govern your access to and use of the VirtMind website and its services, whether as a free user or a subscriber. By using our site, you agree to be bound by these Terms. If you do not agree, please discontinue using the site.
2. Definitions
- VirtMind Platform: Includes the website, AI tools, content, newsletters, and services provided by VirtMind.
- Subscriber: A user who pays for access to premium content or features under a subscription plan.
- Content: All materials available on the platform, including but not limited to text, images, videos, AI-generated outputs, and third-party contributions.
- Subscription: Paid plans that give access to additional content or services on the platform.
3. Subscription Plans & Payment
- Payment Terms: Subscription fees are charged monthly until the user cancels the subscription or contacts support for cancellation.
- Trial Period: Users are offered a free trial period to evaluate the services before paying.
- Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless canceled by the user.
- Price Changes: We reserve the right to adjust subscription prices. New prices will apply to new subscribers immediately, and existing subscribers will be given at least one month's notice before price changes take effect.
- Refund Policy: We do not provide refunds. By subscribing, users waive the right to claim a refund for payments already made.
4. Access to Paid Content
- Subscription Levels: Different tiers may provide varying levels of access to content. Users can access free content without a subscription, while paid subscribers can access premium materials.
- Account Creation: To access premium content, users must create an account and ensure the confidentiality of their login credentials.
5. Cancellation & Termination
- User Cancellation: Users can cancel their subscription anytime through their account settings or by emailing customer support. Paid access continues until the end of the billing period.
- Termination by VirtMind: We reserve the right to suspend or terminate a user's subscription for violations of the law, fraud, sanctions, or suspicious activity. In such cases, users may retain access until the end of the paid period.
6. Intellectual Property Rights
- Ownership: VirtMind retains ownership of all content published on the platform. This includes original content created by our team or third-party contributors.
- Licenses and Usage: Subscribers are granted a limited, non-transferable right to access the platform's content for personal use. Unauthorized copying, redistribution, or resale of content is prohibited.
- Attribution: Any use of VirtMind’s content must include an active link to the original page on the VirtMind website.
7. User Responsibilities
- Prohibited Actions: Users are forbidden from engaging in illegal activities, including but not limited to hate speech, promoting crime, drugs, or pornography in comments or any other communication on the platform.
- Community Standards: VirtMind reserves the right to restrict or ban users from commenting or interacting on the platform in case of violations.
8. Privacy Policy
- Personal Data: The use of personal data is governed by our Privacy Policy, which outlines how we collect, store, and use information provided by users.
- Data Security: While we take all necessary steps to safeguard user data, we do not guarantee against all security breaches.
9. Third-Party Links and Content
- External Links: The platform may link to third-party websites. VirtMind is not responsible for the content or practices of external websites.
- Third-Party Content: VirtMind may feature third-party content or references, respecting original authorship with proper attribution and links.
10. Disclaimers and Limitation of Liability
- No Guarantee of Results: VirtMind provides services "as is" without guaranteeing specific results or outcomes. Users accept that results may vary based on individual use.
- Liability Limitations: To the fullest extent permitted by law, VirtMind is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the platform.
- Downtime: While we strive for continuous availability, VirtMind is not responsible for temporary unavailability or technical issues. For paid subscribers, compensation may be offered in the form of discounts or service extensions.
11. Indemnification
Users agree to indemnify and hold VirtMind harmless from any claims, damages, or liabilities resulting from their misuse of the platform or violations of these Terms.
12. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by the laws of the Republic of Portugal.
- Dispute Resolution: Any disputes arising from the use of the platform will be resolved in Portuguese courts.
13. Changes to the Terms
VirtMind reserves the right to modify these Terms at any time. Users will be notified via email about any substantial changes. Continued use of the platform after changes constitutes acceptance of the new Terms.
14. Accessibility
While VirtMind has no mandatory obligation to provide fully accessible content, we aim to accommodate users with disabilities to the best of our ability. We welcome suggestions and feedback at our support email.
15. Compliance with Laws
VirtMind is committed to complying with the laws of the United States, Canada, the United Kingdom, and the European Union. If any user finds that our site violates the laws of their country, they may contact us with a detailed explanation and relevant legal references, and we will take the necessary steps to ensure compliance in that region.
16. Contact Information
For any questions or concerns regarding these Terms, users can reach us at:
- Email: support@virtmind.com
These Terms were last updated on 01.10.2024.